What is The Big Bidder?
The Big Bidder Online store is a way for you to save money on items or services you buy retail all the time. But you won't pay retail with The Big Bidder. We offer goods and services from local businesses at a deep discount to you, typically 20-40%. All you have to do is buy a merchandise or service certificate through the Big Bidder site and save, save, save!
How do I Make a Purchase?
You can order items online at www.thebigbidder.com, If you have any questions about ordering, feel free to call us at (816) 233-8881 during regular business hours, or email us at firstname.lastname@example.org Your order will then be mailed to you, so just sit back and enjoy the savings -- it's that simple!
Is It Safe?
We use a secure server and encryption software to keep your credit card information secure. We will not give or sell your personal information to third parties. No selling lists. No spam. We may from time to time send you information about the Big Bidder specials or alert you to special offers. But if you don't want these updates, simply let us know and we'll take you off our email list.
What Happens After I Make a Purchase?
We typically mail all orders via USPS within 3 -7 business days following your online transaction. This process may take longer during high-volume order periods. Thank you for your patience. If you do not receive your order within 2-3 weeks, please contact us. You may also pick up your order at the radio station in St. Joseph, MO located at 4104 country lane.
Is there a Return Policy?
All sales on the Big Bidder Online store are final. We do not make refunds on orders after payment for your certificates are made. Once a credit card transaction is completed online, there will be no refunds.
Do the Certificates Expire?
There are no expiration dates on our Big Bidder certificates unless otherwise noted, but we do ask they be used within one year of purchase.
What if I Lose My Certificate?
Paper Certificates will not be reissued for any reason.
What If I Forget my Password?
If your email address is on file you can have your password emailed to you by using the password assistance tool located on the home page.
PLEASE NOTE: Once order has been processed, Eagle Radio is not responsible for delays in mailing or delivery from factors outside its control, including but not limited to interruptions to USPS networks, severe weather conditions, etc.
To avoid order processing issues, please make sure to review that the correct item, price and address information appears on the final order review screen. Eagle Radio is not responsible for late emails due to electronic malfunction or traffic congestion on the Internet or at www.thebigbidder.com. Please review all orders carefully prior to submitting. Eagle Radio is not responsible for delays due to any weather conditions.